We performed a comparison between IBM Robotic Process Automation (RPA) and SAP Intelligent RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very user-friendly."
"The quality is great! It's very strong and has a very strong platform."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"Integrating the tool with SAP, EBS, or other ERPs is easy."
"The initial setup is straightforward."
"It's integrated with all the other products within the Salesforce ecosystem."
"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."
"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"The initial setup of SAP Contextor is easy."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"Scalability is fine. It is pretty nice."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"We would like a decreased need for customer support."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"I would like to have more flexibility in connecting the platform with third-party systems."
"The product must be promoted more."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"SAP Contextor could improve by automating some processes."
More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →
IBM Robotic Process Automation (RPA) is ranked 8th in Robotic Process Automation (RPA) with 23 reviews while SAP Intelligent RPA is ranked 17th in Robotic Process Automation (RPA) with 7 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while SAP Intelligent RPA is rated 7.2. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas SAP Intelligent RPA is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism Cloud and ABBYY Vantage. See our IBM Robotic Process Automation (RPA) vs. SAP Intelligent RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.