We compared Veritas NetBackup and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: On the other hand, opinions on Veritas NetBackup's setup complexity are diverse, with some finding it straightforward and others perceiving it as more intricate. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Veritas NetBackup prioritizes constant availability and quick access, also resulting in a positive ROI. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"We've found the product to be quite stable and the performance is very good."
"They have recently added support tickets specifically engineered around performance. This has been very useful for us when we run into issues where customers are looking to try to squeeze a lot more horsepower out of older system."
"It is also a product that has been maturing for a long time. This is good because customers need reliability in their enterprise initiatives."
"The most valuable feature is the backup speed."
"From a tech perspective, utilizing deduplication is one of the most valuable features."
"The fact that we can take the backup straight onto tape is the most valuable feature."
"One way they have improved our organization is through the stability of the solution and the availability of the product."
"All other products contain the same features, but when I'm backing up an IBM Power server I feel more comfortable with IBM Spectrum Protect because it's the same vendor."
"Deduplication is the most valuable feature as it reduces the backup time and provides backup of a single copy of data"
"The tool's most valuable feature is backups."
"Includes snapshots and multiple database agents."
"The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
"It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
"We are quite satisfied with the performance and reliability of the NetBackup product. When it comes to specific features, the most valuable is the Instant Recovery feature, which we call "short-term IR". Instant Recovery allows users to spin up backup images and bring back any VM instantly."
"We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
"The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature."
"They should have a proper technical support team serving the customers and get issues resolved earlier."
"It is not easy to manage like other products in the market. It is okay only if you are command-line driven. Even though the operation center is there, it doesn't provide a single view of everything. You have to, for example, use TSMManager on top of it, which gives you a far better management capability, but it is a third-party product. Its management needs to be improved. There should be an HTML or graphical interface. It is a very difficult product. For example, you have a backup policy where you want a daily, weekly, monthly, and yearly policy standard. It is an old kind of system where you have to keep retention for daily, weekly, monthly, and yearly backups, which is very difficult in IBM Spectrum Protect. In other products, in a matter of five minutes, you can configure such a policy. In TSM, it takes you one, two, or three days because you need to configure a node for each of them. If you have 250 nodes, you have to configure each node for daily, weekly, monthly, and yearly retention. If you have 1,000 nodes, it is going to take you ages just to configure and register the nodes. You need to configure the schedule and the CAD daemons or services, depending on whether it is a Unix or Windows OS. Unfortunately, it is a very long and drawn-out process. You have to stop and start the services for changes to take effect. This is a very difficult part of TSM in IBM Spectrum Protect. To configure a backup policy, I should be able to select the daily, weekly, monthly, and yearly options in one screen and finish it. After that, everything should happen in the background. All the backup products in the market already do that, and they are very simple to manage. This particular part of this solution has really been a major pain area for us, and unfortunately, we could not find a workaround. There is nobody at IBM who can give us a way to configure all this easily through a GUI or even scripts."
"We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems."
"If you take Spectrum Protect into account, and you have it along with restrictions to Spectrum Archive by means of LTFS, this is also something which should be made better within the overall product's program."
"Perhaps some better documentation, which I believe was better in the past."
"Replication services would be nice. If these could be enhanced to be always on so multiple storage backup services could be added as a cluster pool. This would provide a better availability service."
"The solution must protect against ransomware attacks better."
"Ease of use."
"In regards to protecting the physical servers with parameters, it's a long and difficult process."
"The solution must provide a different way to schedule backups."
"We want a solution that can be scaled-out because our data is growing very quickly, and we aren't able to back it up quickly. It takes one or two days, which is a problem. It is very slow. We just use one backup server. We want another solution with maybe a backup server cluster to back up more data in one day. We want a solution that can be scaled-out to back up our data quickly and efficiently."
"The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."
"Technical support only gets back to us the following morning."
"The most common problem is the backup failures over the weekend. We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores."
"I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution."
"I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. IBM Spectrum Protect is rated 8.0, while Veritas NetBackup is rated 8.2. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and HPE StoreOnce, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Zerto. See our IBM Spectrum Protect vs. Veritas NetBackup report.
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