We performed a comparison between IBM Tivoli NetCool OMNIbus and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The monitoring is the solution's most valuable feature."
"The most valuable feature is the event management capability."
"It is an easy-to-use solution."
"It can send messages to our ticketing system."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The ease of deployment, especially on Windows platforms, is valuable."
"We have found the scalability capabilities to be okay."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The web portal and typical event controls are a little outdated."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"Its technical support team takes longer to reply."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The solution’s initial setup is difficult."
"It could use some system enhancements, such as better dashboards."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"I would like to see better support for monitoring Unix-based systems."
"The solution can be improved by expanding to cloud usage."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"It'll help if they can provide real-time or closer to real-time monitoring."
IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. IBM Tivoli NetCool OMNIbus is rated 7.2, while SCOM is rated 7.8. The top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, IBM Tivoli NetCool Impact, PagerDuty Operations Cloud and DX Spectrum, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics. See our IBM Tivoli NetCool OMNIbus vs. SCOM report.
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