We performed a comparison between Infor ION and SAP Process Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Business-to-Business Middleware solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"We haven't had any issues with ION so far."
"ION is good for building custom middleware boxes."
"The tool's most valuable feature is middleware capabilities."
"The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity."
"It is a scalable solution."
"The solution is stable."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
"The most valuable feature is the seamless integration with backend systems."
"With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters."
"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."
"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."
"The dashboard is not very simple and can be a bit tricky."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"ION's integration with older applications could be better."
"It requires some maintenance."
"It would be beneficial to enhance the ease of implementing new projects and improve overall stability in our implementations."
"The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates."
"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."
"It's very difficult to find errors in a simple way."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"The solution could be more scalable."
Infor ION is ranked 8th in Business-to-Business Middleware with 4 reviews while SAP Process Orchestration is ranked 1st in Business-to-Business Middleware with 28 reviews. Infor ION is rated 8.6, while SAP Process Orchestration is rated 8.2. The top reviewer of Infor ION writes "It's bundled, so I don't need to purchase an additional product". On the other hand, the top reviewer of SAP Process Orchestration writes "A tool that can be useful for small integrations and large integrations". Infor ION is most compared with Mule Anypoint Platform and BizTalk Server, whereas SAP Process Orchestration is most compared with Mule Anypoint Platform, SAP Data Services, IBM Sterling B2B Integration Services, webMethods Integration Server and IBM B2B Integrator. See our Infor ION vs. SAP Process Orchestration report.
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