We performed a comparison between JenniferSoft and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The dashboard is a valuable feature."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"It has prevented failures from occurring in our production environment."
"The solution is quite stable."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The VPN is one of the solution's most valuable features for us."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"They have baseline level alerting."
"The solution is pricy and has room for improvement."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"There were some settings we had issues with."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
JenniferSoft is ranked 52nd in Application Performance Monitoring (APM) and Observability with 1 review while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. JenniferSoft is rated 8.0, while New Relic is rated 8.6. The top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". JenniferSoft is most compared with Grafana, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
