We performed a comparison between JIRA Portfolio and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool helps us achieve more within the stipulated timeline and budget."
"JIRA has helped us reduce the rate of unseen or undetectable issues in the future. It has also helped us understand the demand overload across the defense team, including capacity and availability, and how we can leverage different teams to ensure overall success."
"The most valuable feature is that it fits very well into an agile framework, and it is especially helpful with the planning aspects."
"In a PC environment, it is quite stable."
"Managing product development and managing inter-team communications are also valuable features."
"The solution is very powerful and the underlying structure of it is well done. The company behind the solution is very open as far as their whole ecosystem is concerned. They also do a lot of work in the training area."
"The most valuable features of the JIRA Portfolio are the ease of use, many developers are familiar with it."
"The feature that we like the most is that JIRA enables modules. Atlassian provides a lot of products around JIRA, such as compliance for the documentation, BitBucket for the Git version. We are new to these products developed by Atlassian, but they can integrate very easily. Generally, when an editor is developing a solution, they think about integrating with JIRA. When we are looking for any other solution, they plan to easily integrate with JIRA."
"Competitive in terms of research"
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The resource manager is useful."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The program is stable."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The reporting and dashboard capabilities have room for improvement."
"The automation in JIRA Portfolio could improve, it takes some time. We have to do some other tactics to have the same integration. Manually integrating something will take more work than if it was automated, but the automation scripting in the solution is not simple."
"JIra is very poor at reporting."
"The team-centric view is slightly weaker in JIRA compared to its competitors, especially considering how I can evaluate how each resource has been placed, not just in one project but across JIRA."
"An improvement would be if Portfolio were integrated with Office 365."
"The initial setup could use improvement."
"It would be really nice if the solution provided a heads-up every time they enhance something or add new features."
"Some key features like integration, big data warehousing and data modeling need work."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The interface isn't user-friendly."
"It could be more user-friendly."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"A major improvement we would like to see is definitely around agile management."
"The user interface could be more modern."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
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JIRA Portfolio is ranked 4th in Enterprise Agile Planning Tools with 55 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. JIRA Portfolio is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of JIRA Portfolio writes "Powerful, flexible solution with a bit of a learning curve". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". JIRA Portfolio is most compared with Jira Align, Oracle Primavera Portfolio Management, Microsoft Azure DevOps, Microsoft Project Server and Adobe Workfront, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our JIRA Portfolio vs. ServiceNow Strategic Portfolio Management report.
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