We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides efficient automation."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"The most valuable part of this solution is the security features that it offers."
"This solution is our RMM tool and we love the deployment features."
"Kaseya VSA's best features are auditing and reporting."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The most valuable feature is its ability to identify which updates are needed on a particular machine."
"The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important."
"The product provides a valuable Single Sign-On (SSO) integration feature within our IES environment, particularly with the IT directory and server systems."
"Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft."
"Compared to Linux, Windows Server’s setup is easier."
"The tool's most valuable feature is Active Directory."
"The solution performs well."
"The platform provides good value in terms of time and effort by eliminating the need for manual patch management."
"The technical support of the solution is an area with shortcomings that needs improvement."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The agent-based monitoring solution can be improved."
"The solution is hard to use at first until you understand how it works."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"It's very difficult to update the third-party software on every device."
"The deployment process could be better."
"There is room for improvement in the remote control strengths."
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"The old backup files created by this solution use up a lot of storage, and this needs to be improved."
"The product must improve its support."
"Having the ability to group updates by the operating systems would be very helpful."
"They should offer patch management across platforms."
"The database could be improved. In large environments, for example, we often get problems with reporting."
"The approval process must be improved."
"Microsoft Windows Server Update Services must include functions for providing updates about inventory."
More Microsoft Windows Server Update Services Pricing and Cost Advice →
Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 39 reviews. Kaseya VSA is rated 7.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager and Ivanti Security Controls. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.
See our list of best Patch Management vendors.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.