We performed a comparison between Kaspersky Endpoint Security for Business and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is user-friendly and the dashboard is good."
"The admin capabilities are great."
"The interface is really good. It's nice and simple."
"It helps to improve our security for our mobile and VMware infrastructure. The remote tasks are great."
"The most valuable features of this solution are the firewall, the IPS, and the patch deployment."
"Ability to specify the level of protection on devices,"
"The stability has been good."
"Endpoint Security is efficient and easy to use. It doesn't slow the performance of your personal computer."
"I am impressed by the service desk ticketing and asset management."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"I would like to see better reporting."
"This solution needs improvement in the reporting section. Reporting in Kaspersky Endpoint is good but it's not that great. The platform needs to centralize reporting control."
"The solution sometimes slows down the computers of our clients, the performance needs to improve."
"I would like to see machine learning and AI as added features."
"The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit."
"Malware protection for Kaspersky should be revolutionized, where they no longer work with signatures, but with more advanced ways of detecting malware, such as Cylance or Traps from Palo Alto."
"I would like the solution to be able to allow to have end to end security services from the final user to the server."
"Kaspersky and most other security products have a lot of modules. They recently added several new ones. You find yourself buying and deploying so many things. There are some modules that everyone uses, like, for example, the orchestration module. Instead of selling them separately, it would be better to have bundles or an all-in-one license."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."
"We'd love to see support for larger dependencies in the scripting feature."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
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Kaspersky Endpoint Security for Business is ranked 2nd in Endpoint Compliance with 111 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, Fortinet FortiClient, CrowdStrike Falcon, ESET Endpoint Protection Platform and Check Point Harmony Endpoint, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform. See our Kaspersky Endpoint Security for Business vs. Quest KACE Systems Management report.
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