We performed a comparison between LiveAction LiveNX and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The intention and the idea of the filter is great."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"Its analytical capability is really good."
"The product has a very good graphical interface."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"The most valuable feature is visibility."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"It gives me the MOS, latency, and jitter."
"The stability of this product is ok."
"The Wi-Fi side needs improvement."
"This is a horrible solution and I think everything needs to be improved."
"The tool crashes sometimes when we try to pull reports simultaneously."
"Sometimes the solution does not register devices properly and that is a bug."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The only downside to this software is the price."
"They need to create a more simplified UI."
"The product is a little complicated."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
LiveAction LiveNX is ranked 55th in Network Monitoring Software with 7 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. LiveAction LiveNX is rated 6.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and LiveSP, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and ExtraHop Reveal(x) for IT Operations. See our LiveAction LiveNX vs. NETSCOUT nGeniusONE report.
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