We performed a comparison between NETSCOUT nGeniusONE and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"Stability-wise, I rate the solution a ten out of ten."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The authentication overall - including to the VPN and LAN - is excellent."
"ThousandEyes gives companies better visibility."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The solution is very easy to use."
"The installation process is not hard at all."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The Wi-Fi side needs improvement."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"The stability is only fair. It goes down a lot."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"The solution could do more for security. It should offer more security-related features."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."
"ThousandEyes could improve the dashboards by adding more features."
"The guest portal is hard to use."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"I would like the product to offer more agility."
"They only offer synthetic requests."
"It would be nice if the solution covered other areas like server monitoring."
"Presently, it lacks the ability to integrate with other Cisco products."
"There is room for improvement in terms of customization and user-friendliness."
NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. NETSCOUT nGeniusONE is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, AppDynamics, SolarWinds NPM and Pico Corvil Analytics, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and Zabbix. See our NETSCOUT nGeniusONE vs. ThousandEyes report.
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