We performed a comparison between ManageEngine Endpoint Central and Symantec Client Management Suite based on real PeerSpot user reviews.
Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The dashboard has been very useful."
"The setup is pretty simple."
"The reporting tool is very good."
"ManageEngine Desktop Central is stable."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"Improvement of the chats on the web communication through the WAN would be helpful."
"The pricing could be a bit better."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"The solution lacks some configuration."
"The product's remote access manager needs improvement."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"The support could be faster."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"Symantec Client Management Suite can improve by adding more network devices."
"The technical support is in need of improvement."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while Symantec Client Management Suite is ranked 2nd in Client Desktop Management with 3 reviews. ManageEngine Endpoint Central is rated 8.2, while Symantec Client Management Suite is rated 8.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Symantec Client Management Suite writes "Knowledgeable support, easy client management, and straightforward agent installation". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Sophos Mobile, whereas Symantec Client Management Suite is most compared with Microsoft Intune and Microsoft Configuration Manager. See our ManageEngine Endpoint Central vs. Symantec Client Management Suite report.
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