We performed a comparison between ManageEngine Endpoint Central and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The dashboards, the security, and the customization capabilities work very well for us."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"Great for software update needs, operating system version updates, and security policy enforcement."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The mobile functionality is very easy."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"We use the product to know about our assets and manage remote support."
"The patch management aspect of the solution is the most valuable part for us."
"The most valuable feature is the security policies."
"Good device management and good integration with third parties."
"The most valuable feature of VMware Workspace ONE is its reliability."
"VMware Workspace ONE has been stable so far."
"The most valuable feature is policy-driven control of the devices."
"The most valuable feature of this solution is the tracking of the devices."
"No issues with scalability."
"The product offers integration capabilities with third-party solutions."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Technical support is not that great."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The pricing could be improved."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"Improvement should be done as per customer requirements."
"The support could be faster."
"There is a slight delay in customer support, which is something that can be improved."
"The tool's security can be better."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"Tech support is mediocre at best."
"The pricing is lower than other well-respected solutions in this category."
"I would like to see more service notifications."
"The product's initial setup phase was quite complex."
"The pricing could always be better."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"I prefer to work with Jamf Pro because it is more specific to working with the iPad features."
"We'd like to see a better connection to Microsoft Azure and a better connection with Check Point."
"I tried to use the tool on an encrypted disk, but it was inconvenient."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
More ManageEngine Endpoint Central Pricing and Cost Advice →
ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. ManageEngine Endpoint Central is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, Jamf Pro, ManageEngine Patch Manager Plus, SOTI MobiControl and BigFix, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our ManageEngine Endpoint Central vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors and best Unified Endpoint Management (UEM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.