We performed a comparison between Meraki MX and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We switched to Meraki because it lets you see what's happening in your LAN and WAN in a graphic and web environment."
"MX is easy to manage, configure and install."
"I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard."
"It is a robust SD-WAN solution."
"They have very good technical support and I have relied heavily on them."
"A strong, reliable solution for small companies with little or no dedicated IT department."
"To me, the analytics feature is one of the most valuable in Meraki MX. I also find that it has good usability as it's cloud-based. Another valuable feature of Meraki MX is that it's simple to use and it's user-friendly."
"Very easy to use and navigate."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"After a proper implementation, the maintenance is very low."
"The URL filtering has been the most valuable feature."
"The security is excellent."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The solution is stable and reliable."
"The solution's pricing should be reduced."
"What I would like to see in the next version is to have more interfaces for WAN links."
"The IPS, the Intrusion Prevention System, can be improved."
"We could have more reporting options and the ability to send alarms to the administrator."
"We have been having a problem with the VPN. When the energy goes down and is back again, the VPN link doesn't get established. We have to manually turn off the modems and other pieces of equipment and manually establish the VPN. It has been around one month since we have been having this problem, and we don't have enough support from Meraki to solve the problem."
"It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services."
"In general, the SD-WAN feature needs to be improved. The load sharing and load balancing of the traffic should be improved. I have had some problems with these features in the past."
"Meraki tech support staff have a lot more visibility into your network than you do, which is frustrating at times. I understand the approach is to keep the dashboard easier to understand. This will frustrate more advanced users at times."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"Cloud App’s database should be improved."
"I would like to see more training and video documentation."
"There are some performance issues when we add on additional controls."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"Zscaler Internet Access could improve by adding a VPN feature."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 58 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Meraki MX is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Meraki MX is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG and SonicWall TZ, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Meraki MX vs. Zscaler Internet Access report.
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