We performed a comparison between Microsoft Configuration Manager and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution effectively handles inventory management, deployment, and reporting."
"SCCM does everything from A to Z for a Windows operating system."
"The most valuable features are application deployment and task-sequenced imaging."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."
"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"The ability to make collections and deploy to them has been great."
"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."
"NinjaOne's best feature is its monitoring."
"The installation is easy, it only took two minutes."
"Good at managing updates and for remote support."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The most important aspect of this tool is the security it provides our company."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"This solution should be simpler, and more consistent across modules/sections."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"The tool's deployment can be cumbersome."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"It is not easy to get good technical support, especially at level one."
"The NinjaOne distribution server is highly dependent on an active directory."
"I would like to see more scripts for PowerShell commands."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The ticketing system in NinjaOne is not the best."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"NinjaOne's pricing and user interface needs improvement."
"Lacks sufficient integrations with other PSAs."
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Microsoft Configuration Manager is ranked 1st in Patch Management with 78 reviews while NinjaOne is ranked 5th in Patch Management with 14 reviews. Microsoft Configuration Manager is rated 8.2, while NinjaOne is rated 8.0. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Ivanti Neurons Patch for Intune, whereas NinjaOne is most compared with Atera, N-able N-central, LogMeIn Central, ConnectWise Automate and Kaseya VSA. See our Microsoft Configuration Manager vs. NinjaOne report.
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We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
