We performed a comparison between Microsoft Dynamics 365 Business Central and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The selling feature is the most valuable."
"It is easy to use, and it works very well for small-scale companies."
"The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integration with Microsoft's AI capabilities."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The solution is easy to use, flexible, and customizable."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"One of the valuable features of the solution is how easy it is to use."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"The most valuable feature I've found is the UI functionality."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"The relation between CRM and Sales, that's the main strength of this ERP."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"The tool needs to work on reporting issues and user interface."
"In Thailand, the support here could be better. The process to get an answer is too long."
"The performance and virtual machine backup is not good with this solution and need improvements."
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional."
"The formulas in Power BI could be simpler. Sometimes, it's difficult to figure them out, but I am part of a lot of communities that work with us, so we help each other."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"Microsoft Dynamics NAV will be replaced with Office 365 in the future."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"The support here in Turkey could be better. However, the international support is good."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"AX does take some time and maintenance."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"The product must be made accessible online."
"There might be some features to support localizations that could be helpful to add."
"It is being decommissioned."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, SAP Business One, SAP ERP, Epicor ERP and Odoo, whereas Microsoft Dynamics AX is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Oracle Fusion Cloud ERP and Microsoft Dynamics GP. See our Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics AX report.
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