We performed a comparison between Microsoft Dynamics 365 Business Central and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"It is easy to use, and it works very well for small-scale companies."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"We use Microsoft Dynamics 365 Business Central as CRM."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"The most important feature of Microsoft Dynamics NAV is that it lets us centralize all our information so that we don't need to rely on any other software outside of Microsoft."
"The solution can scale well."
"S4HANA is very scalable - we use it across seven or eight factories, and everything is running fine."
"It is a very scalable solution. We have enterprise-level businesses using this solution."
"SAP S4HANA has good performance and has allowed us to combine our systems."
"The most valuable feature of SAP S/4HANA is the innovational process. We are able to receive more efficiency or accuracy than previous versions."
"We're able to get all our processes flowing together. We're able to make all of our business processes talk to each other."
"The solution is flexible, has a lot of functionality, and has the ability to deliver more security than other comparable solutions."
"S4HANA is a completely integrated solution. It's an end-to-end ERP system with strong manufacturing and financial integration, which is not common among ERPs. And it's a solution that's driven by industry best practices."
"The price of Microsoft Dynamics 365 Business Central could be reduced."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"The performance and virtual machine backup is not good with this solution and need improvements."
"The solution's event management can be improved."
"Customization and costs could be improved."
"As our company grew we had to switch from Microsoft Dynamics NAV to a solution that was suited for larger-sized companies."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"The solution could include the retail tool in the native version."
"The two things that need to be improved are price and customization."
"The cost of the solution is quite high. It needs to be adjusted."
"The solution is quite expensive."
"SAP S4HANA is not suitable for all-size companies. If you have a small company there are better fit solutions for your needs."
"In an upcoming release of SAP S4HANA, chain management should be easier."
"Thi solution can improve the Bill of Materials (BOM) and production planning."
"Small businesses that have a small user base find this solution too expensive."
"An area for improvement would be integration with different kinds of legacies. In the next release, I would like the product to be prepared for blockchain technology and the best way to communicate with social networking."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP S/4HANA is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Microsoft Dynamics 365 Business Central is most compared with Microsoft Dynamics AX, SAP Business One, SAP ERP, Epicor ERP and Odoo, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Oracle E-Business Suite and NetSuite ERP. See our Microsoft Dynamics 365 Business Central vs. SAP S/4HANA report.
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Hello Amit, I am posting this answer on behalf of Gene Hammons, a Director at a small tech services company. He says: "Hey Amit - I believe there are huge price differentials between SAP S/4 HANA and MS D365 Business Central (the new web version of the old Navision code base). In most of our clients evaluating SAP we're comparing that to the D365 Finance & Operations (the new web version of the old Axapta code base). Pricing-wise, we'd see $3m for SAP, $1.5m for D365 F&O, and $400k for D365 BC. There is Business One from SAP that would fit in the middle of those Dynamics price points - and it's all relative, a smaller company would cost less, a larger company more - but you see where the competition would play. We do get a lot of calls from companies who have licensed D365 Business Central as part of their Microsoft IT stack and try to implement it themselves. After a couple of years, they start calling around and find out you need a real consulting team to get anywhere - and that's not free. Anyway - the key is who you partner with, make sure they have plenty of experience in your size company, in your industry - and let your business requirements drive the evaluation. The pros and cons of each system are only relevant depending on the requirements of your particular business model - any of these have the ability to be a total nightmare or productivity dream depending on where you try and fit them."
Hi Amit, I have experience with both SAP S/4HANA and Dynamics. SAP is a Tier 1 system, meaning it is meant for very large multinational companies. If you are looking for a midmarket solution, Dynamics Business Central is a better alternative, if you are in a country that is supported either by Microsoft or by an ISV partner. An ISV is an extension on top of Business Central that offers productized functionality (it is as if MSFT has extended it). For your company, it is possible an ISV with business domain-specific logic is possible. With the right partner and extensions (standard products), you can reduce your ERP implementation effort by 80%. Although SAP is a very good high-end ERP solution, it has a price and implementation cost. For the midmarket, MSFT is trying to reduce this radically with a combined offering of an ERP system with a low-code extension platform (Power Platform). From my experience, never go for on-premise, always go for cloud. Also use your own cloud environment, not a partner one. It is your ERP system, never get a partner to take you hostage. I have experience in the domain your business is operating in. I know many run on a Business Central platform.
Hello Amit,
I believe I can safely recommend SAP S/4HANA as a better ERP solution for your organization. Being directly involved in multiple SAP implementation projects, I have seen organizations transform and grow with S/4HANA. The only concern is the cost as I see it because SAP S/4HANA is costly as compared with other products.
Another thing that you need to consider is the change in management in your organization. SAP encourages organizations to adopt best practices and in doing so, users are not always facilitated. So how flexible your organization is when it comes to adapting the change is a million-dollar question.
Let me know if you need further details and we can specifically discuss accordingly.
Regards,
Muhammad Tuaha Mustafeez
SAP Solution Architect & Project Manager