We performed a comparison between Microsoft Entra ID and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is pretty good."
"Single sign-on provides flexibility and helps because users don't want to remember so many passwords when logging in. It's a major feature. Once you log in, you have access to all the applications. It also enables us to provide backend access controls to our users, especially when it comes to groups, as we are trying to normalize things."
"The security features are great. They will report in advance to you in the case of suspicious activity."
"The valuable features I use daily are enterprise application, conditional access, identity governance, password monitoring, and a password reset."
"Overall the solution functions very well, such as the ability to access it from the cloud."
"It certainly centralizes usernames, and it certainly centralizes credentials. Companies have different tolerances for synchronizing those credentials versus redirecting to on-prem. The use case of maturing into the cloud helps from a SaaS adoption standpoint, and it also tends to be the jumping-off point for larger organizations to start doing PaaS and infrastructure as a service. So, platform as a service and infrastructure as a service kind of dovetail off the Active Directory synchronization piece and the email and SharePoint. It becomes a natural step for people, who wouldn't normally do infrastructure as a service, because they're already exposed to this, and they have already set up their email and SharePoint there. All of the components are there."
"A use case that we did for an end user in a manufacturing organization: We used WVD with biometric authentication because 1,500 processes need to happen in a process. The user didn't want to use a login using their credentials. They wanted to use fingerprinting or tap their ID. That is where we integrated with the authentication. Now, they can process in a couple of hours, and they run those 1,500 processes every day. This changed their login process, which improved the manufacturing process. This helped a lot for their high deployment."
"Using [Azure AD's] passwordless technology, you're not even using a password anymore. You're basically just creating a logon request without actually sending or typing or storing the password. This is awesome for any user, regardless of whether you're a factory worker or a CFO. It's secure and super-simple."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"This is a user-friendly solution."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It provides ease of connecting all our devices."
"We use the product to run different reports."
"The B2B Federation functionality is not perfect and could be improved. It is not on the same level that we could have if it were being used on-premises. It offers a different experience, which is a bit complicated and has some additional drawbacks."
"The solution could be improved when it comes to monitoring and logging as these are the most critical areas in case something was to go wrong."
"I think there is room for improvement with actually discussing, and advertising Microsoft as a an authenticator. Many people just get confused and use Google, and I think if Microsoft would make more of an effort to penetrate the market, that would be key."
"We would like to see more system updates."
"I want to see more features to improve security, such as integrated user behavior analysis."
"The synchronization between my AD and Azure AD needs improvement."
"In a hybrid deployment, when we update a license by changing the UPN or email address of a user, it does not get updated automatically during normal sync. This means that we have to update it manually from Azure, which is something that needs to be corrected."
"Azure Active Directory could improve the two-factor authentication."
"The solution should allow for better integration with other platforms and the UBT."
"The management console needs to be improved. PingID should revise it."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"It has a long way to go until it is a cloud-based solution."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"We have encountered instances where it is not easy to do authentication."
"The product is not customizable."
Microsoft Entra ID is ranked 1st in Authentication Systems with 190 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Microsoft Entra ID is rated 8.6, while PingID is rated 8.4. The top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Okta Workforce Identity and Microsoft Entra Verified ID, whereas PingID is most compared with ForgeRock, PingFederate, SailPoint IdentityIQ, RSA SecurID and Saviynt. See our Microsoft Entra ID vs. PingID report.
See our list of best Authentication Systems vendors.
We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
