We performed a comparison between Microsoft Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada offers a technical solution that addresses both our needs."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The customer success and support teams have been crucial."
"Omada's most valuable aspect is its usability."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"The administrative features and SoD are valuable."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The features that we find most valuable are security, mobility, and Single Sign-On."
"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."
"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."
"The most valuable feature is that it provides protection for our company documents."
"The product’s simplicity and integration are valuable."
"Very powerful synchronization tool."
"Microsoft integration products are strong. That is what I like about the product."
"It is a stable product. You will experience some issues with it, but it's a good product."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"It offers a nice price. It's mid-range."
"The product is relatively easier to use than other identity management products."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Automated provisioning removes manual labor and manual provisioning."
"It is easy to use, and does not requires an extensive programming or development background."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"The web GUI can be improved."
"The solution should be made more agile for customers to own or configure."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
"MIM's reliability could be improved."
"All actions require logging in to the server."
"Some valuable features might go unused because they are not well-documented or connected clearly in user guides."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."
"The product's pricing and integration features could be improved."
"The information that is available for the Active Directory portal is segregated here and there."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The reporting functions."
"The development process to create this connector is not as easy as I would like."
"They should easier and better integration with other software."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"In the next release, there should be provisioning of your certifications."
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Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Microsoft Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Microsoft Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and ForgeRock, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and BeyondTrust Endpoint Privilege Management. See our Microsoft Identity Manager vs. Symantec Identity Governance and Administration report.
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