We performed a comparison between Moogsoft and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft's most valuable features are event management, correlation, and observability."
"I like the prediction features."
"Moogsoft is easily deployable and ready to use."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"I can monitor a software made in-house to software of bigger companies."
"The installation is no problem. I've installed Nagios several times."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"I can monitor a phone on a desk to very big servers of any company."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"They should consider including Chatbot."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"Open-source software is usually not user-friendly."
"The reporting structure could be more streamlined."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"I would like to see support for notification via SMS."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Moogsoft is rated 7.6, while Nagios XI is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and Dell CloudIQ, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Moogsoft vs. Nagios XI report.
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