We performed a comparison between New Relic and Palantir Foundry based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows the restriction of privileges and control of users."
"You don't have to go through a list of 500 servers."
"It is stable and scalable."
"The solution offers good documentation."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The initial setup is straightforward. It is easy to track and easy to follow."
"They have baseline level alerting."
"Encapsulates all the components without the requirement to integrate or check compatibility."
"The security is also excellent. It's highly granular, so the admins have a high degree of control, and there are many levels of security. That worked well. You won't have an EDC unless you put everything onto the platform because it is its own isolated thing."
"Great features available in one tool."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"It's scalable."
"The interface is really user-friendly."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"The solution needs to have staging."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The workflow could be improved."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
"There is not a wide user base for the solution's online documentation so it is sometimes difficult to find answers."
"If you want to create new models on specific data sets, computing that is quite costly."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"Some error messages can be very cryptic."
"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Palantir Foundry is ranked 5th in IT Operations Analytics with 13 reviews. New Relic is rated 8.6, while Palantir Foundry is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Palantir Foundry writes "The data visualization is fantastic and the security is excellent". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Palantir Foundry is most compared with Azure Data Factory, Palantir Gotham, SAP Data Services, AWS Glue and Alteryx Designer. See our New Relic vs. Palantir Foundry report.
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