We performed a comparison between New Relic and Scout APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The solution is scalable, and it is easy because all the documentation is available."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The most valuable feature is application monitoring."
"New features are added often."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The most valuable features are the dashboards and tracing."
"The most valuable features of New Relic are the reports and ease of use."
"The product can scale."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"We have had issues with our agents going offline."
"The browser isn't exactly reliable."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The connectivity between legacy and newer cloud applications is not great."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"I can't recall coming across any missing features."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Scout APM is ranked 32nd in Application Performance Monitoring (APM) and Observability with 1 review. New Relic is rated 8.6, while Scout APM is rated 10.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Scout APM is most compared with Zabbix, Datadog, Prometheus, Grafana and Elastic Observability.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.