We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The pricing is pretty good."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The solution offers good documentation."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The stability of New Relic APM is very good."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"It has a simple initial setup."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"The stability is very good for Sentry and in general works well."
"The solution is user-friendly."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Its initial setup process is relatively straightforward."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"It's a great visibility tool for the developer team."
"The most valuable feature we have found with Sentry is the security that it provides."
"It would help customers if there were an on-premises version available."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"I would like an infrastructure network that provides real-time views, showing the issues."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"They should bring the pricing down to be more competitive."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"In the next release, I'd like to see a better pricing structure."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"The price could be lowered."
"Lacks user metric tracking and the ability to create more dashboards."
"I would like to have alert policies and alert conditions enhanced in the next release."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"Its debugging feature needs to be faster."
"I would like to see a role registration feature added."
"The log centralization and analysis could be improved in Sentry."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
