We performed a comparison between New Relic and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The integration and configuration of New Relic is straightforward and easy."
"The pricing is pretty good."
"The most important thing is that it tells us where the latency in throughput and response time are."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"We have had issues with our agents going offline."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"I haven't come across any features that are lacking."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Turbo360 (Formerly Serverless360) is ranked 41st in Application Performance Monitoring (APM) and Observability with 2 reviews. New Relic is rated 8.6, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor. See our New Relic vs. Turbo360 (Formerly Serverless360) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.