We performed a comparison between Newgen OmniFlow and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature is the flexibility in using it."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The solution provides us with a very good dashboard."
"The solution is operating well overall."
"The most valuable feature of Pega BPM is its architecture."
"The solution's case management is its most valuable aspect."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"It is a stable product."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The most valuable feature is the situational layer cake."
"In terms of stability, like every product it has its issues."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"I would like to see more automated analytics built into the solution."
"The development teams should be more agile and they need to have more team members."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"The solution could be more scalable."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"This is a quite expensive product."
"Pega should work on redefining their model and creating a demand for their skills."
"The workflow automation can be slow, so there is room for improvement there."
"The cost of licensing could be improved."
Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 56 reviews. Newgen OmniFlow is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Newgen OmniFlow is most compared with IBM BPM, Camunda, Appian, Nintex Process Platform and Apache Airflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Newgen OmniFlow vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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