We performed a comparison between IBM BPM and Newgen OmniFlow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I rate the technical support a ten out of ten...The product's installation was easy."
"The performance is fine."
"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"IBM BPM is stable."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"Automation is the most valuable feature of IBM BPM."
"The case management and its integration with process design are good features."
"Its Analytics is the most valuable feature."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable feature is the flexibility in using it."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"It needs more customization. We like to customize the screens to show more things related to our company."
"Importing and exporting between multiple environments is more difficult with other tools."
"In terms of stability, like every product it has its issues."
"The development teams should be more agile and they need to have more team members."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"I would like to see more automated analytics built into the solution."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews. IBM BPM is rated 7.8, while Newgen OmniFlow is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas Newgen OmniFlow is most compared with Camunda, Pega BPM, Appian, Nintex Process Platform and Apache Airflow. See our IBM BPM vs. Newgen OmniFlow report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
