We performed a comparison between Office 365 and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product helps us be more efficient. It helps us to have a standardized way of doing things."
"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."
"The most valuable feature of Office 365 is that it has many solutions bundled together."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."
"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."
"It is very easy to deploy."
"The most valuable feature of this solution is the integration."
"The product helps me make international calls."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"A good option for virtual meetings."
"We like the easy provisioning of Skype for Business Conferencing."
"The deployment is very fast."
"There are free versions of the solution available."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"I would like to see the macro functionality in Excel made simpler."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."
"I rate the support of Office 365 a four out of five."
"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."
"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."
"The technical support from Microsoft needs to be improved."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"The video conferencing quality can be improved."
"There might be some invitation issues with Skype for Business."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"The integration with Outlook could be improved."
Office 365 is ranked 8th in Content Collaboration Platforms with 54 reviews while Skype for Business is ranked 4th in Virtual Meetings with 60 reviews. Office 365 is rated 8.4, while Skype for Business is rated 7.8. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Dropbox, whereas Skype for Business is most compared with Webex, Zoom, GoToMeeting, TeamViewer and Cisco Meeting Server. See our Office 365 vs. Skype for Business report.
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