We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable and is capable of working on every appliance on every operating system."
"I like the seamless integration to local telecommunications."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"The GUI is very user-friendly."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"There are free versions of the solution available."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"The solution could improve by having more dashboards and enhancing the processing speed."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
"The most valuable feature is the ease of use."
"It is a valuable solution for virtual meetings."
"The most valuable features of the solution revolve around stability and performance."
"We can easily connect the device and create a room and then we can call many devices."
"I don't recall coming across any big missing features."
"Going forward, I would like to see better call quality and reliability."
"The stability could be improved."
"The solution should improve the chat and add more flexibility to make a call."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"There are not many options, in terms of some other third-party integration."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial."
"There could be a feature available to record the meetings."
"Webex could improve by adding captions for the translation."
"The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past."
"The licensing could be a bit simpler."
"Webex is limited to Cisco."
"The pricing could be improved."
"Sometimes, the solution lags because of performance issues."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Skype for Business is most compared with Zoom, TeamViewer, GoToMeeting, Cisco Meeting Server and Cisco Jabber, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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