We performed a comparison between Okta Workforce Identity and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."The solution can scale very well."
"The solution so far has been very stable."
"The product requires very little maintenance."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"The most valuable features are ease of operation and visibility."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"We've not had any problems with Okta."
"Okta Workforce Identity could improve the support system, they are too slow."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"The product is expensive compared to other tools."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"It only facilitates provisioning and not de-provisioning."
"We had some implementation issues."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 59 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. Okta Workforce Identity is rated 8.4, while Salesforce Identity is rated 7.8. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and Red Hat Single Sign On, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Saviynt and SAP Customer Identity and Access Management.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
