We performed a comparison between Okta Workforce Identity and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device."
"The most valuable features are ease of operation and visibility."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The scalability is pretty good."
"SASE's most valuable features are proxy and content filtering."
"I like the web filtering capabilities."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"It is straightforward to set up."
"Users get direct secure access to applications over the internet."
"The guest user access could be improved."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"Okta Workforce Identity could improve the support system, they are too slow."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"The integration with third-party tools needs to be improved."
"The solution can be quite expensive."
"You can't hide the device when you're checking logs."
"I can't speak to any missing features."
"We'd like to have two-factor authentication that is quite simple."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"The interface needs a bit of work."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"An area for improvement would be the ease of configuration."
Okta Workforce Identity is ranked 6th in ZTNA as a Service with 59 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Okta Workforce Identity is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and Auth0, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Cisco AnyConnect Secure Mobility Client. See our Okta Workforce Identity vs. Zscaler Zero Trust Exchange report.
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