We performed a comparison between OmniPeek and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"The most valuable feature is OmniPeek is user-friendly."
"It's a solid piece of software. It's stable."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"Good compilation of the system's information."
"The most valuable aspect is the diverse range of features it offers."
"There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking. Pricing for PRTG Network Monitor is also not as expensive. It's a good tool, even for beginners."
"The most valuable feature of this solution is being able to see things graphically."
"The real-time monitoring feature in PRTG is invaluable to me"
"It's very easy to manage when you've got time to do some work on it: things like adding devices, adding groups, adding sensor clusters, and being able to clone and move stuff around."
"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."
"Technical support is helpful."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"I don't see a clear roadmap in the future for improving this software."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"The solution's automation has room for improvement."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"PRTG could use reporting tools and mobile alert tools. It should be easier to diagnose and respond to problems from a mobile device on the go."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"The inventory of the device should be improved."
"PRTG's documentation could be improved."
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OmniPeek is ranked 40th in Network Monitoring Software with 6 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. OmniPeek is rated 7.8, while PRTG Network Monitor is rated 8.2. The top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, LogicMonitor, SolarWinds NPM and DX Performance Management, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our OmniPeek vs. PRTG Network Monitor report.
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