We performed a comparison between OpenText ALM Octane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user experience is a lot better than any tool that I have used before. Overall, it is great. It has a smooth interface, which is very user-friendly. It makes it easier to work together and have more transparency and customization, which is very good."
"People really how easy it is to customize. In some previous tools, that has been very limited, or you had to know how to write code to do some of the customizations, or it was very confusing. Going back to the user interface, they've made the customization of the tool, the workspace settings, very easy for people to figure out and use."
"The most important feature is the integration among all the different features in just one tool: Agile management system, requirements management system, test management, defects management, automatic test execution. Really, if you're looking at other tools, you will never find all that integrated into just one tool with all the traceability, with all the elements in just one place."
"Octane works well with the Jira portfolio to track the project with two methods: Agile and Waterfall. We can track all the testing in Waterfall or Agile and synchronize it with Agile tools."
"We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use."
"We are seeing some real improvements in the way we do things. We are becoming more agile in the way we do it because of that and in a way that stories are managed. Stories are given lifecycles as opposed to just being entities within a tool."
"It's more streamlined because we have it all under one umbrella. And once the business requirements and rules have been created, we can do test cases and apply them to the business rules."
"An improvement on previous versions because it comes as preconfigured as possible."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The program is stable."
"Stable and scalable solution."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"Competitive in terms of research"
"We’d like to see Platform One/Iron Bank compliant containers."
"The Requirements Module could be better, to build up a better requirements process. There's a huge improvement from ALM.NET to Octane, but it's still not really facilitating all the needs of the product owners, to set up their requirements in Octane."
"Technical support can be slow."
"When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution"
"Though Micro Focus ALM Octane doesn't have much of a bug, it lacks integration with some solutions. For example, my company has fairly new software, but it can't be integrated with Micro Focus ALM Octane, so integration with other software, particularly with less popular software, could be improved. Micro Focus ALM Octane also requires a lot of resources during its setup, and I find this another area for improvement. An additional feature I'd like to see in the next release of Micro Focus ALM Octane is the ability to customize the interface, especially when doing a manual test."
"It would help us if ALM Octane got FedRAMP-certified, so our government departments could use the cloud solution. That way our external consultants could access it. We've created a URL to get to it, but if it were FedRAMP-certified and service and had support in the continental United States, that would be better."
"The product's requirements management feature needs enhancement in terms of functionality."
"Because JIRA is a leading tool for both development and requirements management - everybody is using JIRA - I'm pretty there will be a use case where people are trying to connect between ALM Octane and JIRA. The back-end configuration of the synchronization with JIRA could be simplified. The architecture is really complicated. We required a lot of machines to build the cluster and the configuration was not really clearly described within the documentation. This may have something to do with the fact that the software is pretty new."
"The price is too high."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The product comes with little options out of the box."
"The solution needs a few things in terms of resource management."
"The cost could be improved. The solution is quite pricey."
"A major improvement we would like to see is definitely around agile management."
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OpenText ALM Octane is ranked 7th in Enterprise Agile Planning Tools with 38 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. OpenText ALM Octane is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText ALM Octane vs. ServiceNow Strategic Portfolio Management report.
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