We performed a comparison between OpenText ALM / Quality Center and Tricentis qTest based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with."
"Ability to customize modules, particularly Defect Tracking module on company specific needs"
"The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed."
"The most valuable user feature that we use right now is the camera."
"The solution is very user-friendly."
"It provides visibility on release status and readiness."
"Business process management is the most valuable feature of the solution."
"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
"The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."
"The solution's real-time integration with JIRA is seamless."
"UI and UX are pretty easy to understand without much of a problem."
"The performance could be faster."
"I would like to be able to search easier, not just do SQL queries, being able to do free keyword searches on the data. That's valuable."
"The session timeout time needs to be longer in my opinion."
"I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers."
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"There is room for improvement in the scalability and stability of the solution."
"I'm looking at more towards something more from a DevOps perspective. For example, how to pull the DevOps ecosystem into the Micro Focus ALM."
"There were multiple modules and stuff to the solution so maybe the requirements can map to test scripts. It can't map to test steps. If you've got a process that's set up and you've got multiple test scripts that are in it, each script has to be linked to the requirement and the whole set can't be. If we're doing process-driven testing, it's more difficult to do it at the script level, which is what we're finding from a traceability perspective."
"The support for Tricentis qTest has room for improvement. The response could be better."
"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
"Could use additional integration so that there is a testing automation continuum."
More OpenText ALM / Quality Center Pricing and Cost Advice →
OpenText ALM / Quality Center is ranked 1st in Test Management Tools with 197 reviews while Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews. OpenText ALM / Quality Center is rated 8.0, while Tricentis qTest is rated 8.4. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Zephyr Enterprise and OpenText UFT One, whereas Tricentis qTest is most compared with Tricentis Tosca, TestRail, Zephyr Enterprise, TFS and Panaya Test Dynamix. See our OpenText ALM / Quality Center vs. Tricentis qTest report.
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