We performed a comparison between OpenText ALM / Quality Center and Zephyr Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM."
"Being able to manage tests as this is something very difficult to find in other products."
"I love to use this solution with single projects. It has helped our productivity. With the metrics that I receive, I can put them onto the management model so I can see them there. It has reduced our time for project management and controls by 20 percent."
"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."
"Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects."
"The stability is very good."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"By standardizing our template, we publish reports at the business unit level."
"We use the solution for test case management."
"It has integration with test automation tools."
"The solution does its job well."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"Zephyr Enterprise is a stable solution."
"The QA needs improvement."
"We have had a poor experience with customer service and support."
"Client-side ActiveX with patch upgrades"
"The uploading of test scripts can get a little cumbersome and that is a very sensitive task. They could improve on that a lot. It's really important that this gets better as I'm loading close to a thousand test scripts per cycle."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"The Agile methodology is now being used across all the organizations, but in this solution, we don't have a dashboard like Jira. In Jira, you can move your product backlogs from one space to another and see the progress, that is, whether a backlog is in the development stage or testing stage. Micro Focus ALM Quality Center does not have this feature. It is typically very straightforward. You just execute the test cases from it, and you just make them pass, fail, or whatever. They can also improve its integration with Jira. The browser support needs to be improved in this because it supports only Internet Explorer as of now. It does not have support for Firefox, Chrome, Safari, or any other browser. There are also some performance issues in it. Let's say that you are doing the testing, and you found something and are logging the defect. When you try to attach several or multiple screenshots with the defect, it slows down, which is a very common problem people face. I would like them to include a functionality where I am able to see the reports across all the projects. When you have multiple projects, being a manager, I would like to see the reports across all the projects. Currently, there is no single sign-on through which we can get all the information at one place. You need to log into it project-wise. If you have ten projects, you can't view the information in one dashboard."
"Micro Focus ALM Quality Center could improve its marketing. For example, Tricentis is much better at letting the market know about new solutions and updates. The migration of the tool could improve, but it can be difficult."
"HPE ALM’s out-of-the-box reporting can be perceived as rigid and limited, to an extent."
"Creating better default varieties of reporting would make the product much better and more popular."
"Security needs improvement to protect customer information better."
"Zephyr Enterprise needs to redesign the reporting."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We faced some errors while uploading the test cases."
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OpenText ALM / Quality Center is ranked 1st in Test Management Tools with 197 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 8 reviews. OpenText ALM / Quality Center is rated 8.0, while Zephyr Enterprise is rated 7.8. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of Zephyr Enterprise writes "Highly stable solution and meets users' needs". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and OpenText UFT One, whereas Zephyr Enterprise is most compared with TestRail, Tricentis Tosca, Tricentis qTest, TFS and Adaptavist Test Management for Jira. See our OpenText ALM / Quality Center vs. Zephyr Enterprise report.
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