We performed a comparison between OpenText Project and portfolio Management and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Resource management: The resource management module is very complete and covers most of the time all needs of customers."
"Overall, they have a very strong workflow management capability. That's a very strong feature because then you can model any process easily. Whether it is a demand management process, a pipeline management process, or your project delivery methodology, it is much easier because of their workflow management capability."
"I like the automated calculations, especially on the resource side. When project managers enter their resource requirements into their staffing profiles, they are automatically translated into labor forecast calculations. PPM automates a significant portion of the forecast calculations. Timesheets are also built-in. We automatically process time sheets and bill them accordingly."
"It's a very detailed tool. As far as an enterprise is concerned, it gives you the flexibility to manage everything: portfolios, projects, finances, proposals, resources, and time... It takes care of even the minor details that need to be captured. The project management functionality is configured really well within the tool. That stands out."
"The portfolio management and the resource management are the key features."
"It is very important that the platform gives us a single place where we can measure progress toward goals, as we have weekly meetings with the CTO. We present these consolidated overviews and dashboards to him so that he has an overview of all the projects and can see the status of all the problems that we have and we are working on."
"Scenario comparison is the feature most valuable to us and the reason why we decided to choose HPE PPM over other portfolio management products."
"The data provided by PPM is trusted and is available almost immediately; without trusted data there is very less scope of any tool to be successful."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"Competitive in terms of research"
"Stable and scalable solution."
"You don't need a lot of plugins."
"The solution is scalable."
"Reporting; need to be able to provide fancy reporting out of PPM, way it is done in OBIEE etc."
"We had a couple of issues with stability or performance degradation about a year ago, around the time of the initial rollout. Since then, we've only had two unexpected outages that were quickly resolved."
"There are some limitations when it comes to attaching receipts. For example, if we are going to buy some non-labor-related assets such as hardware, we are not able to attach the receipts in the Financial Management module in version 9.41."
"Sometimes features in PPM don't work as expected, or our users request a new feature. Typically, our partner vendor can deploy those changes. But there have been a few instances when we had to raise it with Micro Focus because it's beyond the ability of our partner vendor. When we raise the issue with Micro Focus, it sometimes takes time because it needs support from other customers using PPM, not just our bank. It goes through a voting system. Other customers need to vote for the feature. The features that get the most votes will possibly be added."
"I was not involved in the initial setup. I know that the project involved a lot of consulting that took a long time."
"Currently, HPE PPM does not allow “Project” approval, but only simple “Demand Request” approval (mobility)."
"We constantly put in requests for some of the things we need. One of those is being able to export just our standard request type to PDF."
"The user interface is very, very old and is missing some functions, such as, for example, re-do, follow, and share functions. The UI is not good."
"Dashboard interface is limited functionally and not very user friendly"
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
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OpenText Project and portfolio Management is ranked 10th in Project Portfolio Management with 24 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. OpenText Project and portfolio Management is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText Project and portfolio Management writes "Gives management a cohesive place for tracking business strategies and goals, but cosmetic aspects need work". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText Project and portfolio Management is most compared with Jira, Planview PPM Pro, Smartsheet and Teamwork , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText Project and portfolio Management vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors.
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