We performed a comparison between Oracle ATG and SAP Hybris Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"The tool has good performance."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"We have found the B2B, B2C and D2C very valuable."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"A public cloud solution of this software would open great possibilities."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"The support team should improve the response time."
"The learning curve is high."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
Oracle ATG is ranked 4th in eCommerce Platforms with 7 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews. Oracle ATG is rated 8.2, while SAP Hybris Commerce is rated 8.0. The top reviewer of Oracle ATG writes "The solution offers a great way to share products, profiles, and user accounts across multiple sites". On the other hand, the top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". Oracle ATG is most compared with Oracle Commerce Cloud, Salesforce Commerce Cloud, Adobe Commerce, Shopify and Salesforce Sales Cloud, whereas SAP Hybris Commerce is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, HCL Digital Commerce and Oracle Commerce Cloud. See our Oracle ATG vs. SAP Hybris Commerce report.
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