We performed a comparison between Oracle Enterprise Manager and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs."
"What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues."
"The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring."
"The most valuable feature of the solution is that it is a very user-friendly tool."
"The 13cR2 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed."
"This solution allows us to quickly drill down when there are issues."
"Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product."
"The most valuable feature is the monitoring because it's very useful for checking and troubleshooting compared with other products, like Nagios for example, that have some interaction with Oracle."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"The most valuable feature of ServiceNow Discovery is its performance."
"The initial setup is pretty straightforward."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"The service management and operations management modules are valuable."
"ServiceNow Discovery works better than other products I've used."
"The solution has a very large resource system. It's too big. There are too many items."
"In my experience, the monitoring could be improved."
"The tool's pricing is costly."
"The solution is considered expensive."
"Oracle Enterprise Manager could improve the monitoring types and the graphics."
"We have encountered performance issues when the load is huge."
"Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required."
"We would like to have a single dashboard for monitoring and controlling all of our products."
"It is one of the most costly applications in terms of subscription costs."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"ServiceNow has a constant development environment. Hence they get constant bugs which result in incorrect performance. It should also improve customer service."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"In future releases, I would like to see more AI-oriented enhancements in the solution. It would automate most of the things that we have to do manually write the scripts and go on the teleservice, what to do. So if we have something in place and if we can train the module, then AI would be a good thing."
"The product could improve some of the visualization and architecture setups."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"The manual pattern-matching process is not only time-consuming but also presents challenges during system upgrades, demanding revisits to ensure compatibility."
Oracle Enterprise Manager is ranked 4th in Server Monitoring with 123 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews. Oracle Enterprise Manager is rated 8.4, while ServiceNow Discovery is rated 8.0. The top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Oracle Enterprise Manager is most compared with Zabbix, Dynatrace, Quest Spotlight, AppDynamics and Nutanix Database Service, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and Qualys VMDR. See our Oracle Enterprise Manager vs. ServiceNow Discovery report.
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