We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"The best thing about Discovery is maintaining all the CIs in one place. I can sort the data, export it to Excel for manipulation, and build reports like how many computers or servers we have and their capacity."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"The most valuable feature of ServiceNow Discovery is its performance."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."
"It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"The security features are very valuable."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"I would say Tanium is the best tool for vulnerability management."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"ServiceNow Discovery should improve its cloud capabilities."
"Debugging is a bit tough in ServiceNow Discovery, so debugging should be made very easy."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"Improvements are required with the scripts used to collect the information from servers."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"ServiceNow has a constant development environment. Hence they get constant bugs which result in incorrect performance. It should also improve customer service."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"ServiceNow Discovery could improve the interface. The navigation bar could improve. It would be helpful to have a landing page to go to find all the elements in one place."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"The solution needs to improve the reporting and tracking capabilities."
"They could improve the UI."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"The reporting could be improved."
"Tanium’s scalability could be improved."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 36 reviews while Tanium is ranked 11th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and BigFix. See our ServiceNow Discovery vs. Tanium report.
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