We performed a comparison between Polarion ALM and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Polarion ALM has some valuable tools for managing our targets and requirements. I think that's its best feature."
"The best feature of Polarion ALM to me is its traceability link."
"The initial setup of this solution was straightforward, and there were not too many problems with it."
"The tool helped us to more effectively and efficiently gather and structure the information (requirements, test plans, project management data, etc.), and share it with the involved stakeholders in a safe and change-controlled manner."
"Polarion ALM helps us better structure our customer requirements, and we can also validate the specs of our products against those. If anything changes on our side, we see the impact, and we can see the effect If a customer changes requirements."
"It is a very stable solution."
"It meets with everybody's needs without having to grab plugins."
"We had a nice experience with technical support."
"The interface is extremely user-friendly."
"It's a very complete solution."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The program is stable."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The resource manager is useful."
"The weak point of Polarion ALM software is about reporting and time for extraction of the data...The quality of reporting needs to improve."
"The interface for this solution needs to be made more user-friendly to provide a better user experience."
"The planning and task management aspects of the solution were not that easy."
"As Polarion ALM is a development-oriented tool, easy support or easy access is provided by default, but if I want to use detailed features, I need to write the script, particularly the VM script, and this is its area for improvement. I want Polarion ALM to have a graphical user interface that doesn't need scripting. In the next release of the tool, I'd like for it to not require scripting and programming because needing to run script language is time-consuming."
"The solution needs to improve its user experience and graphics."
"The user interface is not yet optimized."
"The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on."
"The solution can be improved by making it more user-friendly, and a server-based application rather than client based."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"I would like to see some artificial intelligence incorporated into the management functions."
"The cost could be improved. The solution is quite pricey."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"A major improvement we would like to see is definitely around agile management."
"Dashboard interface is limited functionally and not very user friendly"
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
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Polarion ALM is ranked 8th in Enterprise Agile Planning Tools with 17 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Polarion ALM is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Polarion ALM is most compared with Jira, Microsoft Azure DevOps, Codebeamer, PTC Integrity and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Planisware. See our Polarion ALM vs. ServiceNow Strategic Portfolio Management report.
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