We compared Proofpoint Email Protection and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Proofpoint Email Protection could make its interface clearer and simplify admin management. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"A one-stop shop for email protection"
"The stability is very good."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"The solution is very user-friendly."
"It is mostly stable."
"It does a good job of ensuring users are not compromised via email."
"The integration capability of the solution is good."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The initial setup is not overly complex."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"We find the cost to be prohibitive."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"Proofpoint Email Protection is an expensive solution."
"The scalability can be improved, and the solution can be optimized."
"Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier."
"The patch management could improve in Trend Micro Email Security."
"The tool's dashboard is old."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The product must provide better customization features."
"Sometimes malicious email gets past the email gateway."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"The send box needs improvement to match other products."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Proofpoint Email Protection is rated 8.4, while Trend Micro Email Security is rated 8.0. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Check Point Harmony Email & Collaboration, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro ScanMail. See our Proofpoint Email Protection vs. Trend Micro Email Security report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.