We compared Fortinet FortiMail and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Does a thorough job of examining email and URLs for malicious content."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"There are several features that I consider valuable."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The anti-spam features are valuable."
"Technical support is great. They're available 24/7 and their response time is typically within the hour."
"The deployment is simple and once up and running it is easy to manage."
"It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"The integration with FortiSandbox is good, and something that we utilize often."
"It actually filters the compromised emails when on a network layer itself."
"The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us."
"It is mostly stable."
"It does a good job of ensuring users are not compromised via email."
"The interface is really good."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The most valuable features of the solution are spam protection and email continuity."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The company should focus on adding threats that the solution is currently unable to detect."
"There's room for improvement regarding the time frame for retrieving emails."
"The pre-sales cost calculations could be more transparent."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft Defender for Office 365 should be more proactive."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The web console management interface could be improved."
"Online support sometimes takes up to a week to get back to you."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"Fortinet FortiMail's pricing could be improved."
"The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"The tool's dashboard is old."
"They need to adjust the spam filtering and make it stronger."
"There needs to be more documentation for the product."
"While they are good, not 100% of email is protected just yet."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro Email Security is rated 7.8. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Trend Micro InterScan Messaging Security, Barracuda Email Security Gateway and Proofpoint Email Protection. See our Fortinet FortiMail vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.