We performed a comparison between Qualys VMDR and Quest KACE Asset Management Appliance based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The prioritization feature is great. I think it has all of the advanced features that we need."
"The vulnerability management feature is what I used the most. It is a good SaaS product. It is easy to use. It has a nice UI where you can see all the assets and vulnerabilities."
"Provides great functionality."
"The most valuable features are vulnerability scanning, policy compliance scanning, and tablet for web application scanning."
"Detects new hosts along with vulnerabilities."
"The reporting is fine."
"What I like about Qualys VM is the dashboard presentation. It's very good."
"It is a simple solution that makes scanning easy. You just give it a scheduled task, and it will do everything for you."
"We use the solution for IT service desk management and asset management."
"Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."
"We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance."
"The solution is scalable."
"The platform offers efficient stability."
"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."
"I would like to see more accuracy in detections, better reporting capabilities, and better dashboard download capabilities."
"One of the biggest issues from the clients' perspective is that all Qualys computing is on the cloud."
"I would like to see this solution simplified to work more easily in a multi-cloud environment."
"Qualys should improve their customer experience. They need to improve the tech support experience and the turnaround time."
"Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this."
"Sometimes the scanning can get overwhelmed and start to drag when a lot of users are trying to scan at once."
"Improve the API speed."
"There seems to be a lack of easy onboarding into Qualys."
"The initial setup was burdensome."
"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."
"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."
"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."
"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."
"The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."
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Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while Quest KACE Asset Management Appliance is ranked 15th in IT Asset Management with 6 reviews. Qualys VMDR is rated 8.2, while Quest KACE Asset Management Appliance is rated 7.4. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of Quest KACE Asset Management Appliance writes "Has efficient stability and works well in Linux environment ". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas Quest KACE Asset Management Appliance is most compared with ServiceNow and Device42. See our Qualys VMDR vs. Quest KACE Asset Management Appliance report.
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