We compared Qualys VMDR and Tanium based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
The setup process for Qualys VMDR is generally smooth and efficient, requiring minimal effort and encountering few problems. On the other hand, Tanium's setup is more dependent on the size and complexity of the network, resulting in differing experiences for users. While some find it simple, others encounter difficulties. Additionally, Tanium's deployment involves multiple team members and can be time-consuming, taking several months to finish.
Qualys VMDR is notable for its effective prioritization system, ongoing monitoring, adaptable dashboard, and extensive vulnerability overview. In contrast, Tanium shines in its exceptional threat hunting, patch management, software inventory, and incident response capabilities.
The cost of setting up Qualys VMDR can vary depending on the desired features, with some users finding it reasonably priced or competitive. However, there are extra charges for specific features such as patch management and EDR policy compliance. Qualys VMDR has proven to be effective in minimizing cybersecurity risks and resolving vulnerabilities, resulting in a positive return on investment. In contrast, Tanium has an annual license fee and is considered expensive compared to its competitors. Despite the higher cost, users believe that Tanium provides value for money and is a strong solution.
Service and Support
The feedback on customer service and support for Qualys VMDR is varied. Some customers have praised the technical support, mentioning the availability of a global team and positive interactions. However, there are also customers who have had negative experiences and highlighted the lack of skilled support personnel. In contrast, Tanium offers a direct relationship with customers and provides an educated technical account manager. Nevertheless, some customers have mentioned that support could be enhanced, specifically in terms of reducing response delay times for issues. In summary, both products have received mixed feedback regarding their customer service and support.
Comparison Results
Based on user feedback, Qualys VMDR and Tanium were compared. Users found Qualys VMDR to be highly effective in identifying vulnerabilities and providing comprehensive reports. It was praised for its user-friendly interface and ease of use. Users also appreciated the platform's ability to automate remediation processes and its integration with other security tools. On the other hand, Tanium received positive reviews for its scalability and ability to manage large networks efficiently. Users highlighted its real-time visibility and quick response time. However, some users mentioned that Tanium's interface could be complex and required a learning curve. Overall, based on user reviews, Qualys VMDR and Tanium both offer valuable features, but Qualys VMDR seems to have an edge in terms of user-friendliness and comprehensive vulnerability management.
"The most valuable feature is the ability to run different capabilities with the same agent. With only one agent, we can have EDR, vulnerability management, compliance and some basic SaaS security capabilities."
"What I like about Qualys VM is the dashboard presentation. It's very good."
"Detects new hosts along with vulnerabilities."
"The integrations for this solution are very good. I use a different product for virtual patching of vulnerabilities and Qualys integrates well with that product."
"The most valuable features of Qualys VM are its ability to do proper vulnerability assessment. It has a lot of updates for all the vulnerability databases from all over the globe. It's an amazing solution when it comes to the versatility of the features it has. Additionally, the reports are very good. It generates very detailed reports about the vulnerabilities inside the environment"
"I find the solution's dashboard interesting...The response time is fine. You can pull up reports without dragging or consuming bandwidth."
"Tech support is helpful."
"This solution gives us insight into our environment and improves our security. It helps us to maintain a good patching system whereby we know that XYZ is vulnerable within the system."
"The interrogation piece was the most valuable feature because it was very detailed."
"Tanium’s linear-chain architecture is valuable."
"The security features are very valuable."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"The product is granular and can build complex roles compared to other EDR vendors."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"I like the tool's incident response and security patching."
"The customer support is very bad."
"Some of the older features could be polished instead of focusing on releasing new features."
"The reporting in this solution can be improved."
"It's not very user-friendly at times and requires in-depth understanding. So, a layman or someone new to Qualys won't be able to easily understand it. You need education to use the solution."
"There needs to be better documentation."
"The reporting and dashboards could improve in Qualys VM. However, they have improved since the previous versions."
"The disadvantage of working with Qualys is that the graphical interface is quite outdated."
"I do not like that all of the data is stored on the cloud."
"The solution needs to improve the reporting and tracking capabilities."
"They could improve the UI."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The solution lacks mobility."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"Tanium’s scalability could be improved."
"The reporting could be improved."
Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews while Tanium is ranked 36th in Endpoint Protection Platform (EPP) with 15 reviews. Qualys VMDR is rated 8.2, while Tanium is rated 7.4. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Microsoft Defender for Cloud Apps, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, ServiceNow Discovery and BigFix. See our Qualys VMDR vs. Tanium report.
We monitor all Risk-Based Vulnerability Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.