We performed a comparison between Quest KACE Systems Management and Trend Vision One Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"The service desk can be configured and customized to better serve our environment."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"The product has proven to be very flexible over the years that we have had it."
"The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues."
"The scalability is perfect."
"The most favorable features have been behavior monitoring and zero-day threat protection."
"This solution protects us from virus attacks before they affect the organization."
"Trend Micro Apex One has good features and is lightweight."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"It's made it easier for us to monitor the security environment in general."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"There is always room for improvement. However, the system does most of what we need at this moment."
"Sometimes the information is not as real time as it's supposed to be."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"I've had some issues with patch catalogue."
"We'd love to see support for larger dependencies in the scripting feature."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"It is weak in terms of intelligence. By implementing Trend Micro Apex One, I wanted to see real-life scenarios. I deployed it on 50 clients to check if I could do lateral moments and zero-day exploits. I wanted to check how the zero-day protection works with Trend Micro. It fails with most of them because it is signature-based. They are not looking at the MITRE ATT&CK framework, so with zero-day attacks, it mostly fails."
"The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems."
"It needs a consolidated manager as there are too many parts to currently manage it."
"Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."
"I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications."
"While the single console offers partial end-to-end visibility into our IT security environment, we leverage additional solutions to achieve comprehensive coverage, so this area can be improved by Apex One."
"The solution could be more proactive by using AI to assess the production landscape and compete with other products."
"I don't give it a perfect 10 because of the Active Directory integration. It would make things easier if the Active Directory were integrated more seamlessly."
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Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews while Trend Vision One Endpoint Security is ranked 3rd in Endpoint Compliance with 125 reviews. Quest KACE Systems Management is rated 8.8, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform, whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection. See our Quest KACE Systems Management vs. Trend Vision One Endpoint Security report.
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