We performed a comparison between Rally Software and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can work better and at a higher quality, than we were able to before."
"The product has excellent customizable reports."
"It scales very well. It improves in technology constantly and gets up to speed with the latest and greatest."
"The Defect feature. In one view you can see all your defects and you can push them into the different releases."
"We have teams come and go all the time. We have teams in India, America, Ireland, Poland, Italy, England... we are spread out everywhere! Rally is our key tool for scrum planning and our single source of truth, and it handles it all flawlessly."
"Rally Software provides the capability to accurately estimate the time required for building large software projects, which can be challenging to predict...Rally Software enables us to schedule tasks better, allocate resources, and meet project deadlines."
"Helps me determine how fast I can launch, go to production."
"It helps me evaluate teams' historical performance using velocity charts."
"The program is stable."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The product is quite convenient and user-friendly."
"The resource manager is useful."
"The solution is scalable."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"It's a very complete solution."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"I think there is a missing link with the development activity. Some developers are pushing in new versions of the code, but you cannot make the link from the user story to a specific application version."
"I think the interface could be a little bit more visual and less wordy. Right now, it seems like it's just a lot of text on the page. In other ticketing systems where it's more visual, you can see more of a flow. But in this one it's more just a list of tasks. I would like to see that a little bit better, especially considering it has so many great organizational features, like child tasks, different artifacts. It would be great to see it presented more appropriately."
"I'd like to be able to color code timeboxes, so I have an easy visual way to track the success of sprints."
"We'd like better dashboards to make visibility better."
"It's a bit cumbersome to manage the Project Picker. As we sunset teams or projects close out - but we still have test cases tied to those teams or projects that are being used in other spaces - we have this monstrous list in the Project Picker that becomes really difficult to manage and find, and we can't clean that up ourselves. It would be nice if it was easier to do that and not lose your history."
"Customization features may not be exposed or unavailable, so people may be looking for them. So, customization is an area people have told me is more desirable."
"We did submit an enhancement request. I think a lot of teams that do very large scale products have the same issue. They just do not realize it would help them."
"What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to find out which interfaces took this long and I want to compare and measure improvement from one quarter to another quarter, the reporting mechanism within Rally is very troublesome. They have an Excel plugin that you're supposed to use, but you literally have to pull the raw data out before you can do the analysis. You can't do it within Rally, and if you can, it is a secret, and I don't know how to do it. It should have better, easier, and user-friendly reporting without having to use the Excel add-in. It is very clunky. There is a lot of data in there, but it is not organized in such a way that makes it intuitive. You really have to kind of look for where do you put your documentation or dates. Some customization is available, but it is not plug-and-play like Jira. When I switched from TFS to Jira, I just went and started using Jira, whereas with Rally, you kind of have to really get in and figure out what you need to do before you set stuff up, or you're going to get yourself stuck. You can just start using Jira and be successful."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The interface isn't user-friendly."
"The user interface could be more modern."
"The configurations are fine, but the user interface could be improved."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The solution needs a few things in terms of resource management."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The product comes with little options out of the box."
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Rally Software is ranked 6th in Enterprise Agile Planning Tools with 116 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Rally Software is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Rally Software writes "Good discussion and note-taking capabilities but hard to track the changes". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Rally Software is most compared with Microsoft Azure DevOps, Jira, TFS, Jira Align and IBM Rational ALM, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Rally Software vs. ServiceNow Strategic Portfolio Management report.
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