We performed a comparison between Trellix Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security is highly valued for its easy administration options and reliability. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: Some find Trellix’s price reasonable and competitive, while others believe it could be lowered. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Trellix Endpoint Security provides significant time savings. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The stability is very good."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"The product’s stability and security features enhance user protection and organizational security."
"The manageability of the product itself is its most valuable aspect. You have the underlying EPO, and on top of it, you can deploy the various components as you require. This is unlike other solutions like Symantec where you have to deploy everything or nothing. With this solution, you can choose to only deploy antivirus or only deploy a firewall, or only something else. I choose the components and that deployment is done through EPO. It makes manageability very flexible."
"The reporting capabilities are a valuable feature. In enables more visibility on our network."
"Technical support is always available and very helpful."
"Trellix Endpoint Security offers robust access protection, addressing major concerns in prevention. It provides both application control and user access control within its access protection features."
"We like the management of the ePO, and we like the management console."
"It's easy to use."
"We've been able to integrate the solution with other security products."
"It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive."
"The end user perspective is very good because the solution isn't complex to learn and support is readily available."
"The initial setup is not that tough. It's easy."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable"
"The most valuable feature of Trend Micro Apex One is the response time and detection module."
"The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"FortiEDR can be improved by providing more detailed reporting."
"The security of this solution needs improvement."
"The solution could provide open XDR in addition to EDR."
"The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support."
"We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data."
"There are more secure featured solutions from McAfee on the market but for smaller companies like ours, they are too expensive."
"The resolution time should be faster."
"I've encountered minor challenges related to encryption."
"The tool could provide more advanced protection."
"All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution."
"We have to manually log in to the machines and give them an update command."
"Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."
"Apex One's account security could be improved."
"Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."
"The technical support should be more proactive."
"The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program."
"Sometimes it will not communicate with the server, and we need to manually restart items."
Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Trellix Endpoint Security is rated 8.0, while Trend Micro Apex One is rated 8.2. The top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and SentinelOne Singularity Complete, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Worry-Free Services Suites. See our Trellix Endpoint Security vs. Trend Micro Apex One report.
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