We performed a comparison between WatchGuard Firebox and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of this solution is Quota."
"The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system."
"Fortinet has a very good solution for Secure SD-WAN. One very good feature is that they have robust and simple FortiOS through which they provide all solutions. That's their strength. There's not much complexity involved with the Secure SD-WAN solution of Fortinet as compared to Cisco's solution, which has a lot of flexibility but complexity also comes with that flexibility."
"The most valuable feature is the FortiManager for centralized management."
"The Intrusion Prevention System and the web filtering are both working well."
"The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment."
"The signature database and zero-day detection are Fortinet FortiGate's most valuable features."
"The security features that they have are quite good. On top of that, their licensing model is quite nice where they don't charge you anything for the SD-WAN functionality for the firewall."
"The product's usability is good. It is straightforward and simple. One of the benefits is that it is easy to navigate and intuitive."
"I could still keep the data rates really high, up near the two gigahertz data speeds, without compromise on the security perimeters being acted simultaneously."
"The most valuable features are the VPN and web blocker security."
"The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice."
"Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change."
"It also provides us with layered security. It has onboard virus scanning features that allow it to scan before something gets to the host. It will also stop a person from going to a site that is known to be bad."
"The policy monitoring and allowing different traffic flows are the most useful features for us; regulating which traffic comes in and out."
"The Dimension control, the one-spot reporting and control, has been nice. It's been easy to go in and make sure people are doing what they're supposed to be doing and that only the right stuff is getting in."
"Tech support is good."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The most valuable feature is the ability to drop packets."
"The solution’s customer service is good."
"After a proper implementation, the maintenance is very low."
"Overall, we're very happy with our product."
"The user interface could be improved."
"They sometimes hide some features and if you want to enable them, you have to go in the CLI, enable the feature and configure it through the CLI. Customers, typically, like everything to be done by the GUI."
"There are some tiny bugs that sometimes affect the operations. In the past revision of it, there was a bug. Because of the bug, we had to downgrade the version. It happened only with the last revision."
"The ease of use could be improved."
"MTBF: Hardware failure is more common when compared to SonicWall or Cisco ASA."
"Fortinet doesn't provide multiple virtual firewalls which would facilitate end users and customers."
"The Web-filter in this solution is not very good."
"Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security."
"Last year, I had an issue with one of the Fireboxes going down. It was overheated, because my server room became overheated and this fried it."
"There are a couple of things I wished that it would do, but I can't think of those off the top of my head."
"The level of support from WatchGuard is not as good."
"This is a great product and offers great protection but they don't hear the customers' needs. They don't make improvements as per the customers' requests."
"Once you start getting into proxy actions and setting up: "Okay, cool. Once this rule gets triggered, what actions have to happen?" I do know a few people who use WatchGuard and they still have to get assistance when they look at that. So I would file that as a con for WatchGuard. Proxy actions can be a little bit complicated."
"The area where I think this product can be improved is the user interface and the reporting. It can be quite difficult to find the correct logs and to actually find out what is going on. The digging can be time-consuming."
"I would like to see more training become available for us."
"It's very hard to get information from their website, for exactly what I need to do. Sometimes I end up having to open a lot of support tickets... It's a navigational issue which makes it hard to find what I'm looking for and it's just so broad."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"We'd like for them to include some sort of antivirus tool."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The interface for administration could be better. They should upgrade the management portal."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"Sometimes, support isn't available."
WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. WatchGuard Firebox is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our WatchGuard Firebox vs. Zscaler Internet Access report.
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