We performed a comparison between Accedian Skylight and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The performance of Accedian Skylight is better than other vendors."
"Email alert and mobile app alert are very useful for informing the team that something is going wrong."
"We obtained a better insight into our environment and consolidated a lot of our old apps into one app."
"The most valuable feature is capture of 100% of the traffic. Also, exposure to downstream services, that might not necessarily be new, to everybody who's using applications. It triggers them and captures them and it gives visibility to some pieces that might be forgotten or even obscured."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"It identifies problem areas and performance issues."
"The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace."
"Reduces troubleshooting time by finding problems before the system is launched."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"This solution is expensive compared to some others."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"The new Dynatrace solution lacks test-automation integration inside the CI pipeline. I hope that will arrive soon."
"The analytics feature provides us some information, but is limited for now. We want to see how we can consume the data further down and have analytics guys look at the datacenter information."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers."
"In the next release, I'd like to see more portables included regarding the screens."
"They seriously have to improve their Web UI dashboard configuration and SSL timeouts. Their Web UI dashboards are very slow."
"The user interface needs to be improved."
"I'd like to see self-healing and I'd also like to see more automation. It looks like is that's the direction Dynatrace is heading in, in their Dynatrace product."
Accedian Skylight is ranked 16th in Application Performance Monitoring (APM) and Observability with 23 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews. Accedian Skylight is rated 9.0, while Dynatrace is rated 8.8. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Netrounds and Zabbix, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Accedian Skylight vs. Dynatrace report.
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