Comparing Fortinet FortiGate and Sophos XG based on user reviews reveals distinct contrasts in user satisfaction levels, setup complexities, and interface experiences. FortiGate's customer service varies significantly, with some users satisfied and others seeking improvement, while Sophos XG also sees mixed support reviews but with emphasis on the need for more tutorials and documentation. Deployment times for FortiGate can extend significantly depending on the project, contrasting with Sophos XG's faster, albeit sometimes technical setup. FortiGate's interface and performance have been criticized for complexity and sluggishness, against Sophos XG's calls for a more intuitive interface and streamlined reporting. Licensing and costs are mixed for FortiGate, with some preferences over competing brands, whereas Sophos XG is noted for its reasonable, albeit varied, subscription pricing. Valuable features for each highlight FortiGate's robust security and customization, versus Sophos XG's emphasis on infiltration prevention, user-friendly monitoring, and comprehensive security solutions, displaying their individual strengths tailored to different user priorities.
The summary above is based on 426 interviews we conducted recently with Fortinet FortiGate and Sophos XG users. To access the review's full transcripts, download our report.
"The most valuable feature is the ease of configuration."
"It's great for capturing the traffic and troubleshooting it."
"The solution is very, very easy to use."
"Their proxy-based inspection is responsive and secure."
"Our project needs to link two sides through the internet. One of these was in Cairo and the other in another city. We used FortiGate as the integrating solution between the two locations, i.e. the Fortinet 30E & 100E."
"I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
"Consolidated our network environment at all locations, but mainly at our datacenter."
"The web tutor and automatic rules by schedule are good features."
"We get good usage out of the features. It has enabled us to gain popularity. It has great features."
"The firewall feature of Sophos XG has been the most effective for threat prevention."
"I like how you can integrate with other endpoints and Intercept X in one central management platform. I think it's a perfect solution. Sophos will manage everything in one container. You can manage many firewalls or endpoints within one panel."
"The multifactor authentication is helpful because whenever the user wants to connect to the firewall, they have to use the authenticator before they can access it."
"It is very easy to configure and straightforward. The firewall rules are straightforward. It works great out of the box. It has been working as advertised, and I haven't had any issues with it."
"The dashboard is customizable as well. It gives you the feature of including what you need to see as soon as you open the dashboard and to remove the non-necessary stuff, which varies from one organization to the next and from one IT manager to the next. And it has a wide variety of reports as well, template and customizable reports."
"Sophos XG Firewall is very usable, very easy to install, and very user friendly."
"The initial setup is pretty simple."
"It's my understanding that more of the current generation features could be brought in. There could be more integration with EDRs, for example."
"The initial setup is complex."
"The solution's framework needs to be frequently updated in order to have a stable solution."
"I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself."
"From a reporting perspective, there's room for improvement. They're providing FortiAnalyzer through which one can get some enhancements, but the visibility and reporting still need slight improvement."
"FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required."
"The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed."
"The cloud features and integration could be improved."
"They need to do more quality checks before they release firmware upgrades. Currently, a few Cyberoam firewall customers are facing some issues while upgrading the Cyberoam firmware to Sophos. After the new firmware is installed, they are seeing some performance issues, which require some bug fixes. The performance is fine after getting the required support. Customers who are already using Sophos hardware are quite satisfied with this solution. Their support should also be improved. We are facing difficulties getting support on time through email or phone."
"Sophos needs improvements made to the console, such as host entry or defining rules directly from it."
"Scalability could be improved. It could be better."
"The UI needs improvement because it can be a little weird at times."
"The security of Sophos XG could be improved."
"For the moment, managing the Sophos interface is a little bit challenging."
"Its price should be improved. It should be cheaper."
"It would be helpful if they had a set of standard templates because it would assist in the beginning, when you are just getting started."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sophos XG is ranked 7th in Firewalls with 192 reviews. Fortinet FortiGate is rated 8.4, while Sophos XG is rated 8.2. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". Fortinet FortiGate is most compared with Cisco Secure Firewall, Netgate pfSense, Meraki MX, WatchGuard Firebox and Check Point NGFW, whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX. See our Fortinet FortiGate vs. Sophos XG report.
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Go with Sophos XG or if you have tight budget and technical expertise then can move with pFsense.
Dear Sharif.
For 150 users any firewall will work perfectly. You can choose as per your convenience, availability, price, and better implementation partner in your region. Keep a bigger box at the central location and configure SD-WAN. SOPHOS has by default SD WAN. Make sure you have secure access to the cloud and all endpoints should have endpoint protection else only firewall will not help.
Most of the cloud service providers work on any-any rule because their responsibility is network uptime and availability. Security of your setup is your responsibility.
Manageability is better in Fortinet however features are better in SOPHOS. License bundle & ATP functions are are good in SOPHOS. Support response is good in SOPHOS but you will find less tickets in FORTINET once it is implemented as per your setup.
Overall both are good for your setup. You can choose as per convenience.
Hope this will help.. Greetings .. Ravi
In my opinion, the first point of strength is the support, and FortiGate is doing a great job in terms of support. It has numerous reference guides for configuration. The other advantage is ease of management in both the UI and CLI levels. You can use FortiGate modules to protect against web and virus attacks.
Hello Sharif,
I prefer FortiGate SDWAN Devices (FortiGate) even though we also deliver Sophos to our clients.
The decentralized FortiGate devices work as firewalls with an excellent security ecosystem. FortiGate and most other items work as Hardware units or on virtual machines.
As a Telco company we have a lot of companies working in different industries with various requirements. We can support them all with FortiGate.
Our customers prefer the security features, the stable ecosystem for life cycle management, for device/user/policy management, thread detection & prevention, intrusion prevention, sandboxing, ... the low operation effort to build a stable company network that supports the need of any customer size.
In our business, we also like that the architecture of a company network can be easily changed if the customer requirements change. From single-line sites to Data Centers with high availability and Cloud integration FortiGate can be used in any design.
The different security features that can be added by the license are powerful and integrated into the management dashboard. Updates of protection mechanisms against new threads happen automatically as soon as a new protection mechanism is available when new threads occur. The security team at Fortinet is excellent.
Greetings
Andre
Hi, XG is EOL the new series is XGS, both are excellent equipment but I prefer Fortigate, why ??? DHCP slection, leader SD-WAN, many IPSEC dynamics is possible on SOPHOS but is limit the are conflicts with many IP's dynamics you need to use DDNS, SSL tunnel for remote clients, VRF, advanced routing with OSPF and BGP ("as path"). Greetings