We performed a comparison between Acronis Cyber Protect and Druva Phoenix based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"The image backup and image restore features have been very beneficial to us."
"It's a good solution that's very easy to use. Acronis has two valuable features. The first one is creating images, and the other is starting virtual machines in the cloud so the client can work immediately."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."
"The performance has been fine so far."
"For me, the cost is a significant advantage."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"Druva Phoenix is easy to use and easy to start with."
"The initial setup was complex. We had to deploy it through an external consultant team."
"It does not delete locked files."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"The support and documentation must be improved."
"The solution's reporting feature could be better."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
Acronis Cyber Protect is ranked 5th in Cloud Backup with 117 reviews while Druva Phoenix is ranked 20th in Cloud Backup with 5 reviews. Acronis Cyber Protect is rated 8.2, while Druva Phoenix is rated 8.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Druva Phoenix writes "Cost-effective and has excellent technical support". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Druva Phoenix is most compared with Druva inSync, Azure Backup, Veeam Backup & Replication, AWS Backup and Veeam Backup for Microsoft 365. See our Acronis Cyber Protect vs. Druva Phoenix report.
See our list of best Cloud Backup vendors and best Disaster Recovery (DR) Software vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.