We compared Acronis Cyber Protect and N-able Cove Data Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: In comparing Acronis Cyber Protect to N-able Cove Data Protection, both options are user-friendly and have efficient setup processes. Acronis Cyber Protect stands out for its flexibility and ability to back up a wide range of products, while N-able Cove Data Protection is praised for its ease of use, reliability, and cloud-based data protection. Acronis Cyber Protect offers additional features like antivirus and ransomware protection, while N-able Cove Data Protection has unique capabilities such as backup of MySQL databases. However, Acronis Cyber Protect has more reviews mentioning potential complexities related to pricing structure, licensing, and configuration processes, whereas N-able Cove Data Protection receives more positive feedback regarding customer service and support.
"This is a perfect option for an SMB."
"All the necessary features required to set up a proper backup are already present in Acronis Backup."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"The solution has all the features I need and user friendly."
"There is advanced management where we can do passing, software inventory, and hardware inventory."
"The setup is very easy."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"The ease of use and the console are great."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"No technical support and minimal documentation."
"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."
"A little bit more integration would be good. It should support broader platforms."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."
"A feature I'd like to see would be a more customizable admin console."
"The recovery side, the restore side, could be a little more optimized."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
Acronis Cyber Protect is ranked 5th in Cloud Backup with 117 reviews while N-able Cove Data Protection is ranked 8th in Cloud Backup with 20 reviews. Acronis Cyber Protect is rated 8.2, while N-able Cove Data Protection is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Veritas Backup Exec, whereas N-able Cove Data Protection is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup, MSP360 Backup and Datto Cloud Continuity. See our Acronis Cyber Protect vs. N-able Cove Data Protection report.
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